“I like to listen. I have learned a great deal from listening carefully. Most people never listen.” – Ernest Hemingway
Research Services LLC was established in 1996, by Gail Appell. She began the company as a one-woman service. Over the course of twenty-five years, our company has cultivated significant growth and change. We have made crucial upgrades to keep up with the standards of the industry. For example, the implementation of paperless consent forms, a facelift to our website, the addition of new well-trained employees, and our new informative blog. While these changes provide a modernized vanity, it is our customer service that has remained consistent. Research Services caters to the hiring needs of a variety of industries, such as medical, retail, independent schools, and human services. We strive to meet the needs of all of our clients in any capacity necessary. We can express what we strive for, but it’s the word of our clients that matters. See what they are saying about us below:
“Research Services is an excellent company to work with because they prioritize their customer’s needs, respond extremely quickly to emails, and also follow-up to make sure we don’t have any questions and that we are happy with their services. They have gone out of their way to customize their services to better fit our organization. We are happy not only with the product they provide, but also with their team and how well they have assisted us and answered our questions in a timely manner. We appreciate Research Services and highly recommend them!” – Anya Masse of Alternatives Pregnancy Center (CO)
“Very quick turn-around time” – Carolyn Reeve of The Farmington County Club
“Prompt and Efficient Service” – Wallingford Elks
“The employees at Research Services pay attention to detail. I can always count on them to contact me if they find an error, have a question, or need clarification on a request I have submitted. They always go the extra mile to make sure our needs are met! I have gotten to know several of the employees on an individual basis and they are all wonderful” – Amy Bosco of Kingswood Oxford School
“As someone that oversees hiring for our company, Research Services has been an integral part of our screening process. The quick turn around times has allowed for us to get new hires on board quicker which is very important in this competitive hiring market. Every question is answered quickly and accurately and on many occasions the team at Research Services has gone above and beyond to help me. We have benefited from their services for over 15 years and look forward to many more years.” – Michael Magner of Expressions
“Always less than 24-hour turnaround. Attention to detail-always check in with us when out of state checked are desired. Easy to submit authorizations via email and receive results directly to work email – very helpful.” – Brenda Cavanaugh
“The representatives at Research Services are friendly, supportive, and easy to communicate with. They follow up with questions immediately, they send results back ASAP, and they are incredibly detail oriented!” – Eva Kramer of Abilis
Though Gail has since passed, and left the business to her four sons, she would be proud of how they continue to successfully carry on her legacy. Since the beginning and now, we still believe in the power of hearing an actual person on the phone versus an automated system. Our clients can count on us to be available during our working hours of Monday-Friday, 8:30AM – 4:30PM EST to address their needs. If you would like to speak to a person instead of computer, call us today to establish yourself as a client. We are here and ready to be of assistance.
