Criminal activity and due diligence are the top two reasons employers began running background checks. Safety is the primary concern companies have in regard to hiring an employee.
With incredible foresight, Gail Appell began a new career as an entrepreneur, opening her own company, Research Services in 1996. Gail realized the importance of vetting candidates for employers and was motivated to start a pre-employment background checking company to assist employers in choosing only the most qualified and skilled candidates. Gail’s commitment to achieving success was evident in both her personal and professional life. Raising four boys, she still found time to become a professional ski instructor and a champion golfer, winning the Connecticut Amateur Championship. With extensive experience in sales and banking, facing new challenges was something Gail always accepted vigorously in an effort to achieve her goals. As a professional, she was consistently confronted with the stigma of being a woman. From tee times on the golf course to promotions in the workplace, she knew that starting her own company was the correct path to follow. The national presence of Research Services allows us to cater to the specific needs of our clients and provide thorough and comprehensive background checks, while providing them a personal experience no longer found in today’s marketplace. Research Services balances personal service with technology. Anyone calling our company will always speak directly to a representative, without the hassle of a computerized assistant, just as Gail always insisted upon. Research Services is now under the direction of her sons, who have invested greatly in the continued success of their mother’s legacy.
As someone that oversees hiring for our company, Research Services has been an integral part of our screening process. The quick turn around times has allowed for us to get new hires on board quicker which is very important in this competitive hiring market. Every question is answered quickly and accurately and on many occasions the team at Research Services has gone above and beyond to help me. We have benefited from their services for over 15 years and look forward to many more years.
Research Services is an excellent company to work with because they prioritize their customer’s needs, respond extremely quickly to emails, and also follow-up to make sure we don’t have any questions and that we are happy with their services. They have gone out of their way to customize their services to better fit our organization. We are happy not only with the product they provide, but also with their team and how well they have assisted us and answered our questions in a timely manner. We appreciate Research Services and highly recommend them!
The employees at Research Services pay attention to detail. I can always count on them to contact me if they find an error, have a question, or need clarification on a request I have submitted. They always go the extra mile to make sure our needs are met! I have gotten to know several of the employees on an individual basis and they are all wonderful.
Research Services has enabled us to maintain a secure and trustworthy work environment. We were facing challenges with the loss of tools and equipment at job sites, but their support has helped us accurately assess contractors and identify concerns without unfairly targeting employees. Their commitment to safety and integrity has made a significant financial impact on our operations.
What sticks out in my mind is the time we thought we found the perfect job candidate – until we ran a background check and Research Services showed us who our candidate really was. It saved us the embarrassment a bad employee can bring to a company and chances were, with this person’s horrible employment history (which was NOT listed on their resume), we would have had one bad apple. Needless to say, this person wasn’t hired and we eventually found a great person to fill the position.
As a full time real estate investor and landlord, Research Services has been providing me valuable information and insight on my prospective tenants for years. I’ve always been extremely impressed with the personalized attention given to me, not only by the staff, but by the president of the company herself. Research Services is critical to my business, and I’ve been recommending them to other landlords and real estate investors/professionals for years.